Holiday Inn Express & Suites of Atascadero WINS IHGÂ® 2015 TORCHBEARER AWARD
ATLANTA (Sep. 30, 2015) â€“ The Holiday Inn Express & Suites of Atascadero has done it again with receiving the IHGÂ® (InterContinental Hotels Group) 2015 Torchbearer Award, the company's most prestigious award, for a second time.
The Torchbearer Award was presented to Managing Partner, Amar Sohi, during the 2015 IHG Americas Owners Conference in San Francisco, Calif., Sep. 30 â€“ Oct. 2, 2015, held at Moscone West Convention Center.
The Holiday Inn Express & Suites of Atascadero is one of only 24 properties chosen from the IHG system of more than 2,300 hotels to receive the Torchbearer award within its Brand in the Americas (Canada, USA, Latin America). Torchbearer awarded properties account for the top 1% of hotels that achieve the highest levels of excellence in all aspects of operation -- from quality and product to customer satisfaction.A 2015 Torchbearer trophy, the company's symbol of top excellence, will be on permanent display at the hotel. Holiday Inn Express & Suites of Atascadero was the first hotel in San Luis Obispo County to earn this recognition in 2011.With this second award, Holiday Inn Express & Suites of Atascadero continues to be the only hotel in San Luis Obispo County to ever earn this recognition.
"It is my pleasure to name the Holiday Inn Express & Suites of Atascadero as a 2015 Torchbearer winner," said Elie W. Maalouf, Chief Executive Officer - the Americas, IHG. "This hotel embodies the heart of our brand promise and continues to make IHG properties known and admired throughout the world, fulfilling our mission to deliver on great brands and outstanding guest experiences."
â€œWe are honored to receive the coveted Torchbearer Awardâ€ said Amar Sohi, Managing Partner.â€œOur goal from the beginning was to be one of the best hotels in the country, and I am proud to see we achieved it not once, but a second time.Our teamâ€™s dedication to providing the best service experience for our guests truly shows throughout each department of the hotel.Each department head has been on our team for several years and we have continued to grow together.It is truly a team effort.We are all extremely proud.â€
Owned by H & S Hospitality of San Luis Obispo, the company is also excited about its most recent project: 2,000 sq ft of meeting and event space, and a 3,000 sq ft bar and restaurant which is currently being developed next door to the Holiday Inn Express & Suites of Atascadero.The restaurant, slated to feature a full bar and wood-fired oven for flat bread pizzas; and event space are expected to be open in May 2016.
Prior to winning the Torchbearer Award 2015, Holiday Inn Express & Suites of Atascadero earned Torchbearer 2011 which marked the first win of this caliber for a hotel in San Luis Obispo County.Additionally, the hotel has continued to receive recognition as achieving the Highest Overall Guest Satisfaction in this Region each year since 2009.The region spans Central and Southern California from Paso Robles to Ontario and east to Bakersfield.
The 80-room hotel opened its doors in July 2008, and is located in the heart of Californiaâ€™s Central Coast wine country.Holiday Inn Express & Suites of Atascadero offers guests upscale ambiance, customized service, brand consistency and a perfect location to explore the best of the region.
To be eligible for evaluation, hotels must meet basic requirements for cleanliness, comfort, service and safety.Hotel properties must pass multiple inspections during unannounced evaluations and consistently meet a minimum overall guest satisfaction score which is determined by reviews from actual hotel guests.In addition, hotels must ensure each department of the hotel adheres to optimal performance.Over 1,500 franchise owners, operators and company officials attended the 2015 IHG Americas Conference.
Notes to Editors:
IHGÂ® (InterContinental Hotels Group) [LON:IHG, NYSE:IHG (ADRs)] is a global organization with a broad portfolio of hotel brands, including InterContinentalÂ® Hotels & Resorts, KimptonÂ® Hotels & Restaurants, HUALUXEÂ® Hotels and Resorts, Crowne PlazaÂ® Hotels & Resorts, Hotel IndigoÂ®, EVENâ„¢ Hotels, Holiday InnÂ® Hotels & Resorts, Holiday Inn ExpressÂ®, Staybridge SuitesÂ® and Candlewood SuitesÂ®.
IHG franchises, leases, manages or owns more than 4,900 hotels and 724,000 guest rooms in nearly 100 countries, with almost 1,300 hotels in its development pipeline. IHG also manages IHGÂ® Rewards Club, the worldâ€™s first and largest hotel loyalty programme with more than 88 million members worldwide.
InterContinental Hotels Group PLC is the Groupâ€™s holding company and is incorporated in Great Britain and registered in England and Wales. More than 350,000 people work across IHGâ€™s hotels and corporate offices globally.
Visit www.ihg.com for hotel information and reservations and www.ihgrewardsclub.com for more on IHG Rewards Club.
For our latest news, visit: www.ihg.com/media and follow us on social media at: www.twitter.com/ihg, www.facebook.com/ihg and www.youtube.com/ihgplc.