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SLO CAL's Certified Customer Service Training Made Especially for the Travel & Tourism Industry

What is SLO CAL Welcome?

SLO CAL Welcome is a certified first-of-its kind, online customer service learning program specifically designed for San Luis Obispo County’s (SLO CAL) travel & tourism industry. The training provides a valuable tool for employers to add to their workforce development resources.

This self-paced program is designed to provide customer-facing employees or volunteers in SLO CAL’s tourism and hospitality industry with the knowledge, tools and resources they need to be experts in customer service. It is free to all and available in English and Spanish on both mobile and desktop

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SLO CAL Welcome FAQ's

Learn more about the SLO CAL Welcome Customer Service Training program, download the FAQ's sheet today!

SLO CAL Welcome FAQ's

Learn more about the SLO CAL Welcome Customer Service Training program, download the FAQ's sheet today!

Bartender Making a Cocktail

SLO CAL Welcome Business Intent Form

Are you a business owner interested in the SLO CAL Welcome Customer Service Training? Fill out the business intent form to let us know!

SLO CAL Welcome Business Intent Form

Are you a business owner interested in the SLO CAL Welcome Customer Service Training? Fill out the business intent form to let us know!

couple shopping at a local store in Paso Robles

Register for SLO CAL Welcome

Ready to start your customer service journey? Access the SLO CAL Welcome registration page today. Please note that once you register, you will have 90 days to complete the program.

Register for SLO CAL Welcome

Ready to start your customer service journey? Access the SLO CAL Welcome registration page today. Please note that once you register, you will have 90 days to complete the program.

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Already Registered?

Enter SLO CAL Welcome Here

Already Registered?

Enter SLO CAL Welcome Here

SLO CAL Welcome was funded by Visit SLO CAL and developed in collaboration with lodging investors, destination partners and stakeholders across SLO CAL, most notably Gala Pride & Diversity Center and R.A.C.E. Matters SLO for the Equity, Diversity & Inclusion (EDI) modules.

Have questions? Contact SLOCALWelcome@SLOCAL.com today!

Hotel Check In

SLO CAL Welcome

Horseback riding

Destination Management Strategy

SCC Brochure Cover

SLO CAL Crafted

SLO CAL Crafted® celebrates the quality, local products made, farmed, and grown in SLO CAL. SLO…

Couple walking downtown Arroyo Grande

Equity & Inclusion

Visit SLO CAL's Equity & Inclusion Statement

Family looking over beach

Advocacy

Visit SLO CAL’s advocacy efforts are intended to ensure that the tourism industry’s…

friends enjoying drinks on a harbor cruise around Morro Bay

Partnership Calendar

Visit SLO CAL is your partner in promotion, education and collaboration, working on behalf of you…

Aerial View Of Montana de Oro Bluff Trail In San Luis Obispo

Destination Summit

Hear from Visit SLO CAL and a variety of industry partners as we cover everything SLO CAL…

Gazebo in Cambria

Visit SLO CAL Vacation Rentals Form

Group looking over the ocean

Agendas & Minutes

Visit SLO CAL Meeting Agenda & Minutes

Friends sitting on the Oceano Dunes

SLO CAL Connection

SLO CAL Connection is the way to take control of your online listing, network with the…