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SLO CAL's Certified Customer Service Training Made Especially for the Travel & Tourism Industry


SLO CAL Welcome

What is SLO CAL Welcome? 

SLO CAL Welcome is a certified first-of-its kind, online customer service learning program specifically designed for San Luis Obispo County’s (SLO CAL) travel & tourism industry. The training provides a valuable tool for employers to add to their workforce development resources.

This self-paced program is designed to provide customer-facing employees or volunteers in SLO CAL’s tourism and hospitality industry with the knowledge, tools and resources they need to be experts in customer service. It is free to all and available in English and Spanish on both mobile and desktop

See What People Are Saying

People completing SLO CAL Welcome have great things to say about the benefits of this training. Check out the testimonial videos below to hear firsthand what people are saying!

Learn More About the Program & Register to Become an Expert in Service 

SLO CAL Welcome was funded by Visit SLO CAL and developed in collaboration with lodging investors, destination partners and stakeholders across SLO CAL, most notably Gala Pride & Diversity Center and R.A.C.E. Matters SLO for the Equity, Diversity & Inclusion (EDI) modules.  ​​

Have questions? Contact today!

While You Are Here


Visit SLO CAL’s advocacy efforts are intended to ensure that the tourism industry’s…

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